Our roof leak response services are available to commercial properties and Fidelity Roof’s current residential customers with roofs under warranty.

Our service department is able to respond to roof leak situations and our technicians are highly trained specialists, equipped with the tools and materials necessary to identify and remediate most sources of water infiltration on the spot.

We dispatch our service teams to locations based on two premises; one, an individual technician’s familiarity with the facility, and two, by determining the fastest response time.

The leak investigation process can sometimes be tricky. No matter the situation, the same perseverance and attention to detail go into each investigation that we perform whether it is an obvious problem that requires a simple repair or an inconsistent drip that only shows under certain circumstances.

Typically, repairs that are installed in inclement weather are considered temporary in nature. Although many products are advertised for use in wet conditions, proper adhesion is difficult to achieve. In addition, many repair materials are asphalt based which, when exposed to direct sunlight and heat can break down and lose their effectiveness.

All photos and documentation obtained during a leak investigation are kept on file for future reference. In an attempt to ensure that the leak does not re-occur in the future, members of our service department will follow-up prior to the summer months with long-term repair recommendations.

Regardless of the type of roof that you have, Fidelity Roof Company is qualified to repair it. Through our 70 plus years in both residential and commercial service, we have experience repairing each and every type of steep and low slope roof application.